01Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services provided by Envinity Technologies Private Limited, operating as Envinity.AI (“Envinity.AI”, “we”, “us”). By accessing our Services you agree to these Terms. Where a separate signed agreement or proposal exists between you and us, that agreement prevails over any conflicting term here.
02Definitions
- Services — our website and the AI, automation, copilot, and custom technology solutions we provide.
- Client / you — any individual or organization that accesses or engages the Services.
- Client Data — data, content, or materials you provide to or process through the Services.
03The Services
We provide AI transformation and automation solutions, including AI agents, workflow automation, business copilots, and custom AI engineering. Specific scope, deliverables, timelines, and fees are defined in a written proposal, order, or statement of work. We may modify or improve the Services over time.
04Eligibility
You must be at least 18 years old and able to form a binding contract, and you must use the Services only for lawful business purposes and in compliance with applicable laws.
05Accounts & Access
Where access credentials are issued, you are responsible for keeping them confidential and for all activity under your account. Notify us promptly of any unauthorized use.
06Acceptable Use
You agree not to: (a) use the Services unlawfully or to infringe others’ rights; (b) send spam or engage in unauthorized or non-consented communications; (c) reverse engineer, disrupt, or compromise the Services or their security; (d) upload malicious code; or (e) use outputs in a manner that violates applicable law or regulation.
07Intellectual Property
All rights, title, and interest in the Services, our software, methodologies, and brand (including “Envinity.AI”, “SmartDCM”, and related marks) remain with us or our licensors. Subject to full payment and any separate agreement, we grant you a limited, non-exclusive, non-transferable right to use agreed deliverables for your internal business purposes. You retain ownership of your Client Data.
08Client Data & Responsibilities
You are responsible for the accuracy, legality, and rights to use any Client Data, lead sources, customer consents, and campaign content you provide, and for ensuring your use of the Services complies with applicable telecom, data-protection, consumer, and other laws. You grant us the rights necessary to process Client Data to deliver the Services.
09Fees, Payment & Refunds
Fees, payment schedules, and any minimum commitments are set out in the applicable proposal or order. Unless stated otherwise, fees are exclusive of taxes, invoices are payable as agreed, and activated or advance-paid services may be non-refundable to the extent permitted by law and specified in the relevant proposal.
10Confidentiality
Each party will protect the other’s confidential information and use it only to perform under these Terms, except where disclosure is required by law.
11Third-Party Services
The Services may integrate with or rely on third-party platforms (e.g. cloud, telecom, or AI providers). We are not responsible for third-party services, and their terms and availability apply to your use of them.
12Disclaimers
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI outputs may be probabilistic and should be reviewed before reliance; we do not warrant uninterrupted or error-free operation.
13Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data. Our aggregate liability arising out of or relating to the Services will not exceed the fees paid by you to us for the Services in the twelve (12) months preceding the claim.
14Indemnification
You agree to indemnify and hold us harmless from claims, damages, penalties, and costs arising from your Client Data, your use of the Services, your campaigns or communications, or your breach of these Terms or applicable law.
15Term & Termination
These Terms apply while you use the Services. Either party may terminate an engagement as set out in the applicable agreement or for material breach that is not cured. Provisions that by nature should survive (including IP, confidentiality, disclaimers, liability, and indemnity) will survive termination.
16Governing Law & Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict-of-laws rules. Subject to any agreed arbitration, the courts at Hyderabad, Telangana, India will have exclusive jurisdiction. The parties will first attempt to resolve disputes in good faith; unresolved disputes may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, seated in Hyderabad.
17Changes to These Terms
We may update these Terms from time to time. Updated Terms are effective when posted with a revised effective date. Continued use of the Services indicates acceptance.
18General
If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or transfer. Neither party is liable for delays caused by events beyond reasonable control (force majeure). These Terms, with any signed agreement, form the entire agreement between the parties.
19Contact
Questions about these Terms: info@envinity.ai — Envinity Technologies Private Limited, [Registered Office Address], Hyderabad, Telangana, India.